Shipping Policy is owned and operated by RNA Enterprise LLC (collectively, “We”, “Us”, or “Our”). Please read this Shipping Policy (“Shipping Policy”) carefully before using the services of this site (the “Site”). THIS Shipping Policy SET FORTH IS PART OF OUR LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THIS SITE AND THE RELATED PRODUCTS, SERVICES, FEATURES, CONTENT OFFERED OR ANY PURCHASES MADE VIA THE SITE.


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Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates


Shipment methodEstimated delivery timeShipment cost
USPS Priority Mail5-10 business daysFree


Delivery delays can occasionally occur.


We mainly ship our products with USPS.

In some cases (depending on our needs and discretions) we ship with Fed-Ex or UPS.


Shipment to P.O. boxes or APO/FPO addresses ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.



Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact our customer service for assistance.

Please save all packaging materials and damaged goods.


International Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

International Shipping transit times differ andusually take between 5 to 21 business days. Some could take longer depending on distances and postal services at the destination.


Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.


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About us

For hundreds of thousands of years plants of Alps have evolved and adapted to withstand extreme climatic conditions. VÄLAÍSS Cosmetics combines the Alpine Rose extract with the Swiss Apple stem cells, winner of the European Innovation “Best Active Ingredient” for best results in fighting natural aging and protecting the skin.